ELD Tablet

Why Companies Choose OneView for ELDs

We’re aware that Pedigree Technologies is not the only player in the ELD game. Even so, we truly believe that we have the most intuitive and powerful ELD solution on the market.

When we’re at a trade show or talking with a potential customer, one of the most common questions we get is “What makes OneView ELDs better than everybody else’s?” It’s a great question and one that we never get tired of answering.

So here are just a few of the reasons why companies choose to implement ELDs on the OneView platform:

Time-Tested Experience

Pedigree Technologies is well established in the market, with around 5 years of providing a high-quality ELD solution. If you look closely, there are very few of our competitors who have been doing this for 3 or more years.

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Technology-Training-for-the-Non-Tech-Savvy

Technology Training for the Non-Tech Savvy

For most people, change is hard. If someone isn’t comfortable with technology, having to learn a new software or tech solution can be a negative experience. If you need to train people who are not tech-savvy, it’s important to know that their pushback against technology is natural and temporary. With the right approach, even the most stubborn hold-outs will adapt and be glad they did.

Prepare and Test

Over the years, there have been countless times that I have walked into a computer lab to conduct software training only to be bombarded with computers that won’t load, passwords that don’t work, overhead projector hookups with no sound, and many other surprises. These kinds of issues put can put people on edge.

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How to Get Your Company to Actually Use New Technology

How to Get Your Company to Actually Use New Technology

Change is a surprisingly difficult thing for most companies and the hard truth is that if you can’t adapt, you lose. This happens all the time when companies spend money on technology. Let’s say you’ve just found a great technology solution that promises a big ROI, greater efficiency, happier customers, or even an end to world hunger.

Here’s how the process usually goes:

  1. Find great technology solution
  2. Purchase great technology solution
  3. Roll out great technology solution
  4. No one uses great technology solution and business continues as it always has

Sound familiar? I bet you can think of at least one instance where this has happened in your company. Why is adopting new technology into our businesses so difficult? How do we get the people in our company to change?

Here are some tips that we’ve seen make a difference:

Internal champions

There needs to be an overall champion for the new technology in the business and that person needs to be empowered. Even better, there should be a champion for the new technology in each department. The positive attitude and belief in a better way in a few people can help the rest of the employees change. Thought of the other way, bad attitudes, unchecked, can easily prevent change from taking place. Head those off with your own leaders.

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OneView-Implementation-Process

The OneView Implementation Process

The Pedigree Technologies team makes sure our customer’s implementation is as smooth as possible. You can stay focused on  day-to-day operations and know that implementation is in good hands.

Here are the Steps of the OneView Implementation Process

1. Pre-Deployment & Welcoming

To start things off, your sales person will introduce you to your implementation team. Together we’ll review your purchase, the implementation plan, OneView account setup, and software training.

When Does This Happen? Within a few days of signing your contract, we’ll contact you to schedule a kick-off call.

2. Deployment & Data Verification

Our team handles this step behind the scenes. After the kick-off call, we begin preparing, testing, and shipping your hardware.

Here’s where you decide to either install the hardware yourself or have our team manage the installation.

If we manage the installation, our technicians (or a certified third-party) makes sure your installations are a success.

If you will handle installations yourself, we will provide a step-by-step installation guide. You will also have access to an installation and technical support team who will answer any questions that come up.

When Does This Happen? Our team completes this step within 30 days from the kick-off call. If our team manages this step your installation is scheduled within 10 business days from when your hardware ships.

3. Account Set-up & Training

During this point in the process your OneView system is set up. Soon you’ll have your user login credentials, assets, dashboards, and standard reports all ready to go.

Additional configuration happens when you start using the system, but this is the when the initial system gets set up. As installation begins, a OneView software trainer will contact you to schedule the necessary training sessions.

When Does This Happen? This process begins even before hardware installation begins. However, dashboards require at least one asset to be “live” in the system before they can be set up. Within two business days of the start of installation, you are contacted so you can schedule training for a time that is convenient for you.

4. Transitioning to Going Live

Once training is completed and users are in OneView you are “Live.” This transition phase gives everyone time to begin using OneView and become more familiar with what it can do. The implementation team will reach out regularly to answer any questions you have.

When Does This Happen? This is usually the longest timeframe in the onboarding process, taking anywhere from 60-90 days. This is the time for the company to adopt the system and start to feel comfortable using it in their day to day work.

5. Going Live!

The implementation phase is complete and your account transitions over to the relationship manager. This will be your main point of contact from here on out. The sales rep and installation manager work closely with your account manager to ensure a smooth transition.

When Does This Happen? This call happens at the end of implementation and takes about 20-30 minutes. You are then with your Account manager for the life of your account with Pedigree Technologies.

DESK

When The Old-Fashioned Way is Really Just the Expensive Way

There’s a lot to be said for doing things “the old-fashioned way.” Many times, the phrase hearkens back to a time when quality, craftsmanship, and taking care of customers were the highest priorities.

In a lot of ways, companies that continue to do things the old-fashioned way are rewarded with loyal customers and a booming business. There are times, however, when doing things the old-fashioned way really just means doing things the expensive way.

If you’re still managing your operation with pen and paper or even standard programs like Excel, you’re losing money that could be put to much better use.

Here are three examples of how the “new ways” offered by a mobile resource management solution (like OneView) can lower costs and increase profits:

Manual Reporting Vs. Automated Reporting

Reporting is time-consuming. One of our customers was spending as much as 80 hours every single month on IFTA reporting! Think of how much more could get done if these tasks could be automated.

But rather than stick with the way things had always been done in the past, they implemented OneView to help automate reporting. Through the use of automated IFTA reports, they were able to reduce their monthly reporting time from 80 hours down to 2.

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