How to Get Your Company to Actually Use New Technology

How to Get Your Company to Actually Use New Technology

Change is a surprisingly difficult thing for most companies and the hard truth is that if you can’t adapt, you lose. This happens all the time when companies spend money on technology. Let’s say you’ve just found a great technology solution that promises a big ROI, greater efficiency, happier customers, or even an end to world hunger.

Here’s how the process usually goes:

  1. Find great technology solution
  2. Purchase great technology solution
  3. Roll out great technology solution
  4. No one uses great technology solution and business continues as it always has

Sound familiar? I bet you can think of at least one instance where this has happened in your company. Why is adopting new technology into our businesses so difficult? How do we get the people in our company to change?

Here are some tips that we’ve seen make a difference:

Internal champions

There needs to be an overall champion for the new technology in the business and that person needs to be empowered. Even better, there should be a champion for the new technology in each department. The positive attitude and belief in a better way in a few people can help the rest of the employees change. Thought of the other way, bad attitudes, unchecked, can easily prevent change from taking place. Head those off with your own leaders.

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OneView-Implementation-Process

The OneView Implementation Process

The Pedigree Technologies team makes sure our customer’s implementation is as smooth as possible. You can stay focused on  day-to-day operations and know that implementation is in good hands.

Here are the Steps of the OneView Implementation Process

1. Pre-Deployment & Welcoming

To start things off, your sales person will introduce you to your implementation team. Together we’ll review your purchase, the implementation plan, OneView account setup, and software training.

When Does This Happen? Within a few days of signing your contract, we’ll contact you to schedule a kick-off call.

2. Deployment & Data Verification

Our team handles this step behind the scenes. After the kick-off call, we begin preparing, testing, and shipping your hardware.

Here’s where you decide to either install the hardware yourself or have our team manage the installation.

If we manage the installation, our technicians (or a certified third-party) makes sure your installations are a success.

If you will handle installations yourself, we will provide a step-by-step installation guide. You will also have access to an installation and technical support team who will answer any questions that come up.

When Does This Happen? Our team completes this step within 30 days from the kick-off call. If our team manages this step your installation is scheduled within 10 business days from when your hardware ships.

3. Account Set-up & Training

During this point in the process your OneView system is set up. Soon you’ll have your user login credentials, assets, dashboards, and standard reports all ready to go.

Additional configuration happens when you start using the system, but this is the when the initial system gets set up. As installation begins, a OneView software trainer will contact you to schedule the necessary training sessions.

When Does This Happen? This process begins even before hardware installation begins. However, dashboards require at least one asset to be “live” in the system before they can be set up. Within two business days of the start of installation, you are contacted so you can schedule training for a time that is convenient for you.

4. Transitioning to Going Live

Once training is completed and users are in OneView you are “Live.” This transition phase gives everyone time to begin using OneView and become more familiar with what it can do. The implementation team will reach out regularly to answer any questions you have.

When Does This Happen? This is usually the longest timeframe in the onboarding process, taking anywhere from 60-90 days. This is the time for the company to adopt the system and start to feel comfortable using it in their day to day work.

5. Going Live!

The implementation phase is complete and your account transitions over to the relationship manager. This will be your main point of contact from here on out. The sales rep and installation manager work closely with your account manager to ensure a smooth transition.

When Does This Happen? This call happens at the end of implementation and takes about 20-30 minutes. You are then with your Account manager for the life of your account with Pedigree Technologies.

DESK

When The Old-Fashioned Way is Really Just the Expensive Way

There’s a lot to be said for doing things “the old-fashioned way.” Many times, the phrase hearkens back to a time when quality, craftsmanship, and taking care of customers were the highest priorities.

In a lot of ways, companies that continue to do things the old-fashioned way are rewarded with loyal customers and a booming business. There are times, however, when doing things the old-fashioned way really just means doing things the expensive way.

If you’re still managing your operation with pen and paper or even standard programs like Excel, you’re losing money that could be put to much better use.

Here are three examples of how the “new ways” offered by a mobile resource management solution (like OneView) can lower costs and increase profits:

Manual Reporting Vs. Automated Reporting

Reporting is time-consuming. One of our customers was spending as much as 80 hours every single month on IFTA reporting! Think of how much more could get done if these tasks could be automated.

But rather than stick with the way things had always been done in the past, they implemented OneView to help automate reporting. Through the use of automated IFTA reports, they were able to reduce their monthly reporting time from 80 hours down to 2.

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Implementing-Telematics-Solution

Implementing a Telematics Solution

Telematics solutions (like Asset Tracking, Fleet Management, Electronic Logging Devices, etc.) are becoming more common. Even so, many customers don’t recognize them for what they are: Technology.

The companies that successfully deploy telematics are the ones that plan for acquisition time, installation, training, and the on-going support of the solution.

This is just how they would plan for rolling out other technology such as new laptops, tablets, printers, or even smart phones. Unfortunately, many companies don’t plan for a telematics the same way they plan for other technology initiatives.

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Construction

5 Ways Telematics Benefit Equipment Rental Companies

Rental companies have a lot on their plate: meeting customer’s needs, maintaining  fleets of equipment, and making sure that the equipment performs as required are just a few of their top priorities.

Staying ahead of it all has always been a challenge. That’s why the best rental companies have turned to technology to alleviate inventory issues, prevent costly equipment breakdowns, and increase profits.

While their competition may have updated their customer database and billing systems, the most profitable operations are increasingly putting technology, especially telematics, to good use.

Here are the Top Five Ways Telematics Benefit Equipment Rental Companies:

1) Increasing Billable Hours

Many companies bill at 8 hours of run-time per day. However, customers often end up using the equipment longer. Without telematics in place, there’s no efficient way to know for sure just how long it was used.

Equipment management solutions like Oneview allow you to have complete visibility of your assets, so you can bill for the hours the equipment was actually used. If your customer does run it for longer than the allotted time, you can adjust the price of the rental accordingly. This way you can increase your bottom line and are holding customers accountable for the time it was used. Just be sure to include a statement to this effect in your rental agreement!

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